The reason for seeing this photo is not supported message can be due to the fact that either your system or application is unable to read the type of format, required codecs, or file structure of the image. You should see whether your picture is having a proper extension and try opening the image using another image viewing application that supports that type of images. In case, you have downloaded or transferred the picture from another computer, you should check if the download or transferring process has been successful. A corrupt or incomplete picture may also throw this kind of error message.
In case of corruption, Notchox may be used for recovery of such images.